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goolash

Investment Company Computer Glitch

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My investment company had a computer clitch that caused my contributions plus my companyies contibutions to either be put on hold or return for an 11 month period. My concern is that I have not been properly credited for possible gains and losses during the 11 month period. The contibutions at face value have be credit back to my accounts, but how can I make sure they credited or debited the account correctly? I have tired to seek financial and legal guidance but no one seems interested? Anyone got ideas...?

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You need to get the share price that you would have paid if your contributions were credited to your account in a timely fashion. Let's assume you are paid on the 1st and 15th of the month. When is your salary reduction invested? Once or twice a month? Get this "investment date" for each of the pay periods in question and then you can see if you were treated the way you should have been absent the glitch. Let us know how you make out.

 

Peace,

Joel L. Frank

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